One platform. Every transaction.
Whether cash is coming in or going out, every insurance transaction is accounted for - reconciled, compliant and report-ready for complete end-to-end visibility.
Premiums
Broker remittances arrive in different formats and frequencies. Grappler captures them automatically, matches payments against bank and policy data and generates partner outputs like bordereaux, statements and tax reports.
What happens:
Remittances captured and parsed via dedicated email address.
Daily bank and policy reconciliations with exception flagging.
Credit control tracking to free up unallocated cash.
Automated bordereaux, commission reports and partner statements.
Claims
Streamline claims payments and recoveries from approval to settlement, with full visibility across entities, suppliers and partners.
What happens:
Bulk claims upload with built-in approval workflows.
Daily reconciliation of payments and recoveries.
Claims payment bordereaux for money received and paid can be produced for capacity providers.
Automatic triage and processing of remittences directly from a unique email address.
Ability for users to enter notes and notifications against claims.
Daily trial balances across all entities
Cloud-native architecture
Hosted on secure infrastructure with high availability and global reach.
Real-time processing
Transactions, reconciliations and reports update continuously.
Exception-based automation
The system flags anomalies for review so teams focus only on exceptions.
Configurable workflows
Adapt reconciliation rules, output formats and approvals to your business structures.
Multi-currency support
Manage operations across borders, carriers and currencies seamlessly.
Advanced reporting engine
Customisable dashboards, real-time KPI tracking and historical transaction search. Granular data for audits and investigations.
Continuous evolution
Regular platform enhancements keep Grappler aligned with changing market and regulatory needs.
Encryption everywhere
All data encrypted in transit (TLS 1.2+) and at rest (AES-256).
Controlled access
Role-based permissions and multi-factor authentication ensure only authorised users access data.
Segregation of duties
Finance, operations and admin roles are clearly separated to maintain integrity.
Continuous monitoring.
Activity logs and audit trails capture every change for complete visibility.
Resilient infrastructure
Hosted on secure, redundant cloud infrastructure with daily backups and high-availability SLAs.
Regular testing
Security reviews, penetration tests and staff training keep controls current and effective.
Policy system agnostic
Works with any policy administration system (PAS) or claims software.
API-driven connectivity
RESTful APIs and secure webhooks enable real-time, two-way data synchronisation.
ERP and accounting integrations
Compatible with major systems like Xero, MYOB, and NetSuite, with options for custom connectors.
Bank data integration
Automatically ingests and reconciles statements from multiple banks and currencies.
Data mapping flexibility
Configurable data models align with your chart of accounts, partners, and regulatory structures.
Scalable by design
Handle multiple entities, currencies and carriers across global operations.
Premium Reconciliation
Claims Payments & Recoveries
Partner & Regulatory Outputs
Global Settlement
Automated Close Management
See Grappler in action.
Book a demo to see how the Grappler handles your specific insurance accounting workflows. Or if you have questions about implementation or integration, talk to our team.
