One platform. Every transaction.
Behind every premium and claim are payments to match, amounts to calculate, money to settle and records to keep.
Grappler is a purpose-built, cloud-based platform that handles insurance accounting and financial operations, from reconciliation and debtor management through to payments, settlement and reporting.
Premiums
Premium payments, policy records and remittance information don't always arrive together, or in the same format.
Grappler handles the financial processing behind them, from matching incoming payments to managing outstanding balances and producing accounting records.
What happens:
Remittances captured and parsed via dedicated email address.
Daily bank and policy reconciliations with exception flagging.
Credit control tracking to free up unallocated cash.
Automated bordereaux, commission reports, tax reports and partner statements.
Claims
Claims payments and recoveries come with their own accounting complexity.
Grappler manages the financial processes behind them, including payment approvals, reconciliation, recoveries and reporting.
What happens:
Bulk claims upload with built-in approval workflows.
Daily reconciliation of payments and recoveries.
Claims payment bordereaux for money received and paid can be produced for capacity providers.
Automatic triage and processing of remittences directly from a unique email address.
Ability for users to enter notes and notifications against claims.
Daily trial balances
Automatically generate daily trial balances across entities, with reconciled financial positions ready to review every day.
Automated reconciliation
Match premium and claims transactions against payments, policy records and remittances, with exceptions flagged for review.
Insurance accounting
Manage premium debtors, insurer payables, commissions and UAC, with transaction-level records and general ledger reporting.
Payments & settlement
Initiate and reconcile insurer payments, refunds and settlement obligations across the parties involved.
Debtor management & credit control
Track overdue premiums and automate statements, reminders and cancellation notices.
Multi-entity financial operations
Apply consistent accounting processes and reporting across different entities, products and policy systems.
Cloud-native architecture, built to scale
Handle growing volume, products and businesses without rebuilding your financial processes or changing existing technology.
Near real-time data processing
Policy, payment and banking data from different systems and in formats reconcile continuously, without manual consolidation.
Configurable workflows
Adapt reconciliation rules, output formats and approvals to the way your business operates.
Multi-currency & multi-entity support
Handle multiple businesses, currencies and accounting structures within a single platform.
Advanced reporting engine
Customisable dashboards, real-time KPI tracking and historical transaction search. Granular data for audits and investigations.
Continuous evolution
Regular platform enhancements keep Grappler aligned with changing market and regulatory needs.
Encryption everywhere
All data encrypted in transit (TLS 1.2+) and at rest (AES-256).
Controlled access
Role-based permissions and multi-factor authentication ensure only authorised users access data.
Segregation of duties
Finance, operations and admin roles are clearly separated to maintain integrity.
Continuous monitoring.
Activity logs and audit trails capture every change for complete visibility.
Resilient infrastructure
Hosted on secure, redundant cloud infrastructure with daily backups and high-availability SLAs.
Regular testing
Security reviews, penetration tests and staff training keep controls current and effective.
Policy system agnostic
Works with any policy administration system (PAS) or claims software.
API-driven connectivity
RESTful APIs and secure webhooks enable real-time, two-way data synchronisation.
ERP and accounting integrations
Compatible with major systems like Xero, MYOB, and NetSuite, with options for custom connectors.
Banking & payment gateways
Connect with banks and payment providers to process payments, access transaction data and automate reconciliation.
Data mapping flexibility
Configurable data models align with your chart of accounts, partners, and regulatory structures.
Scalable by design
Handle multiple entities, currencies and carriers across global operations.
Premium Reconciliation
Claims Payments & Recoveries
Partner & Regulatory Outputs
Global Settlement
Automated Close Management
See Grappler in action.
Book a demo to see how the Grappler handles your specific insurance accounting workflows. Or if you have questions about implementation or integration, talk to our team.
