Claims Payments & Recoveries

Settle claims faster. Capture every recovery.

Paying claims quickly builds trust with policyholders. Reconciling recoveries keeps your books clean and reduces unallocated cash. When both processes rely on manual work and spreadsheets, errors slip through and money sits unreconciled.

Grappler automates both sides of the process.

Claims Reconciliation
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How it works.

Claims involve multiple recovery types (third-party, excess, salvage), stakeholders (insurers, brokers, recovery agents), and payment methods. Grappler sits between your claims system and your bank, automating payments out and matching recoveries in so nothing sits unreconciled.


Claims Payments.

1.

Bulk upload & approval workflows

Upload claim payments in batches and route them through built-in approval workflows. Finance, operations, and management see only what requires their attention.

2.

Bank-ready payment files

Generate EFT files in your bank's required format. Payments process quickly with full audit trails.

3.

Automatic reconciliation

As payments leave your account, Grappler matches them against claims data and bank statements daily. Your books stay clean without manual checking.

4.

Partner outputs generated automatically

Claims bordereaux, partner statements and settlement reports generate from reconciled data. No reformatting, no rework.

Claims Recoveries.

1.

Receipt capture and identification

Grappler identifies which incoming payments are recoveries and routes them for matching.

2.

Recoveries match to claims

Recoveries are reconciled automatically. Receipts are matched to the right claims across different recovery types, stakeholders and payment methods.

3.

Exception-based workflows

Matched receipts reconcile immediately; with only exceptions flagged for your team to review.

4.

Complete visibility

See what's reconciled and what's outstanding across all recovery types, stakeholders and payment methods.

The impact.

 

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Faster settlement

Claims move from approval to payment without manual delays.

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Nothing gets missed

All recoveries captured and matched, nothing sits unallocated.

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Confidence you're compliant

Full audit trails for every payment and recovery.

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Handles increasing complexity 

Process recoveries from 10 sources or 100 and the reconciliation effort stays the same.

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"You're able to go and see all the history of what happened to something, where it's
been moved, where it came from."

- Simon O'Callaghan, CFO

Read Case Study

Who we help.

See Grappler in action.

Book a demo to see how the Grappler handles your specific insurance accounting workflows.
Or if you have questions about pricing, implementation or integration, talk to our team.

Book a Demo Contact us
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