Grappler is a managed SaaS offering. We work with Insurers and Underwriting Agencies supporting their credit control teams by providing end to end management of outstanding debt and specialising in the automatic reconciliation of direct and indirect payments.
Grappler is transforming the back office credit control process, providing efficient best practices and reducing operating costs. All while helping our customers reduce unallocated cash & improving their debtor management and capital position.
Leveraging automation and machine learning we automate manual reconciliation processes resulting in a more efficient process with increased accuracy & faster reconciliation of payment and policy matching. Our SaaS pricing model offers certainty in costs.
Grappler specialises in the automated processing of Broker remittances in the format they are received.
For Direct bank payments, Grappler reconciles directly to the outstanding invoice and for Indirect Broker Payments, the remittance file is first matched to the payment then reconciled directly to the outstanding invoice.
Multistage automated reconciliation of annual and monthly instalment payments.
Position and performance reporting across reconciliation and credit control functions. Dashboards that provide insights across key metrics.
Reduce outstanding debt & unallocated cash - resulting in a improved capital position.
Without the need to add more FTE's.
Dashboards & reports providing insights & analysis of unallocated cash position & source of issue and so much more.
Eliminate the need for manual intervention of payment & policy reconciliation.
“One of the biggest benefits for ATL has been the automation of the reconciliation of the payment & policy process. Our previous legacy system did not do it well and there was always lots of manual intervention. Grappler provides a robust automated reconciliation process.”
Operations Manager, ATL Insurance Group
“The 3 main benefits we have realised since implementing Grappler are 1) Process efficiencies – we have been able to streamline and improve our credit control processes. Now the team just monitor the process in many cases and review exceptions. 2) Improved unallocated cash position. This has reduced substantially since we have been using Grappler. 3) Reduced headcount – we have doubled our ledger with acquisitions since implementing Grappler enabling us to scale without the need to add more FTE’s to support the process.”
Credit Control Manager, Holland Commercial Insurance
We pride ourselves on delivering exceptional customer service. Our team support the process as much as the product. All our customers have access to a Support Portal and our team is always on hand to provide you with personalised and outstanding service.