The Insurance sector is fraught with ageing legacy systems, multiple policy systems and data sources. This results in an enormous manually administrative & costly overhead. These manual processes are error prone, inefficient and do not scale. Grappler was designed to address the automation of the credit control and debtor management process, specifically the reconciliation of payments and policy data. Leveraging technology such as machine learning we are able to automate the reconciliation of >95% of our customers’ data.
Our team at Grappler support the process as much as the product. Our credit control software solves a common problem which is the time intensive manual reconciliation of direct and indirect payments. Our managed service also provides a team of experienced credit controllers, all of whom have first hand knowledge of the insurance industry, delivering credit control best practices.
We pride ourselves in delivering exceptional customer service and our product development team is focused on delivering continuous innovation to ensure we are always adding value.
Our team of globally experienced financial professionals are passionate about innovating mundane back office tasks.